At Virtual Kumbh, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our website, products, and services.

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1. Information We Collect

We collect different types of information to provide better services and improve your experience:

a. Personal Information:

When you place an order or interact with us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Addresses
- Payment Information (processed securely by third-party payment providers)

b. Device and Technical Information:

To enhance user experience and website functionality, we collect:
- IP Address
- Browser Type and Version
- Operating System Information
- Device Identifiers

c. Usage Information:

We collect data on how you interact with our website, including:
- Pages visited
- Time spent on each page
- Click patterns and navigation paths

d. Cookies and Tracking Technologies:

We use cookies and similar technologies to gather analytics and personalize your experience. For more information, see our Cookie Policy.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

- Order Fulfillment: To process and deliver your orders, including payment processing and shipment.
- Customer Support: To respond to inquiries, complaints, and support requests.
- Personalization: To provide personalized product recommendations and tailor content.
- Marketing: To send promotional offers, newsletters, and updates if you opt-in.
- Improvement: To analyze user behavior and improve our website, products, and services.
- Legal Compliance: To comply with legal obligations and protect our rights.

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3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your information in the following situations:

- Service Providers: We partner with trusted third-party service providers for payment processing, shipping, and marketing.
- Legal Requirements: We may disclose information if required by law, legal process, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

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4. Data Security

We implement advanced security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

- Secure Socket Layer (SSL) encryption for data transmission
- Restricted access to personal information
- Regular monitoring for vulnerabilities

Despite these efforts, no method of transmission over the internet or electronic storage is completely secure. We encourage you to take steps to protect your information.

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5. Cookies and Tracking Technologies

We use cookies to:

- Enhance user experience
- Analyze site traffic and performance
- Deliver targeted advertisements

You can control cookie preferences through your browser settings. Disabling cookies may impact your user experience.

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6. Your Choices and Rights

a. Access and Correction:
You have the right to access and update your personal information.

b. Opt-Out:
You can unsubscribe from marketing communications by clicking the "Unsubscribe" link in our emails.

c. Data Deletion:
You may request deletion of your personal data by contacting us at support@virtualkumbh.com.

d. Cookie Preferences:
Manage your cookie preferences through browser settings.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

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8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will promptly delete it.

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9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

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10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page with the revised effective date.

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11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: support@virtualkumbh.com
Address: Virtual Kumbh Pvt. Ltd., Ganga Bhawan, Haridwar, Uttarakhand, India

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.